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PRIVACY POLICY

1. Introduction

At Level Group Ltd, a limited company registered in the UK, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and postal address when you purchase an artwork, register for an account, subscribe to our newsletter, or contact us with inquiries.

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and details about your visit, including the pages you viewed, the time spent on our website, and other usage data.

 

3. How We Use Your Information

We use your personal information to:

- Process your orders and deliver your purchased artworks
- Provide customer support and respond to your inquiries
- Send you updates and promotional materials, if you have opted in to receive such communications
- Personalize your experience on our website and improve our services

4. How We Share Your Information

We do not sell, rent, or otherwise disclose your personal information to third parties without your consent, except as required by law or in the following circumstances:

- With service providers who perform functions on our behalf, such as payment processing, shipping, and analytics
- To comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Level Group Ltd, our users, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at info@level.net. You can also unsubscribe from our newsletter or promotional communications by following the instructions in the email you receive.

7. Security Measures

Level Group Ltd has implemented security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include secure servers, firewalls, and encryption of sensitive data.

8. Use of Cookies and Other Tracking Technologies

Level Group Ltd uses cookies and other tracking technologies to improve the user experience, analyze website traffic, and provide personalized content. You can manage your preferences or opt out of cookies through your browser settings.

 

9. Third-Party Links

Our website may contain links to external websites. Please be aware that our privacy policy only applies to Level Group Ltd's website, and we are not responsible for the privacy practices of third-party sites.

 

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates by email or through our website. This policy was last updated on 28 April 2023.

 

11. Contact Information

If you have any questions, concerns, or requests related to your personal data and this Privacy Policy, please contact us at info@level.net.

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